CVE-2020-1775: otrs ag otrs
CVSS: 4.3v3.1MediumModified
Published 08-06-2020Last modified 16-09-2024
Vulnerability summary
CVE-2020-1775 is a medium (CVSS 4.3) vulnerability in otrs ag otrs. EPSS estimates a 0.83% chance of exploitation in the next 30 days, higher than 56.7% of scored vulnerabilities.
CVSS score
4.3/10
010
Medium · v3.1 (NVD)EPSS score
0.83%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 08-06-2020PublishedVulnerability first disclosed.
- 16-09-2024Last modifiedVulnerability information updated.
Description
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
CVSS metrics
3 scores · 2 sources · 2 versionsMedium 4.3Preferred score · NVD (NIST)
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:NSources2 sources · 3.5–4.3
- CVE.orgCNA3.5LowCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:NDiffers
Medium 4.3Preferred score · NVD (NIST)
AV:N/AC:M/Au:N/C:P/I:N/A:NSourcesSingle source
EPSS trend
Probability
0.83%
Chance of exploitation in the next 30 days
Percentile
57%
Versus all other CVEs
30-day change
0.00 pp
From 0.83% on 20-09-2026
20-09-202620-10-2026
EPSS score0.83%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs1 product
- otrs≥ 7.0.0, < 7.0.18 | ≥ 8.0.0, < 8.0.3
Otrs ag1 product
- otrs≥ 7.0.x, ≤ 7.0.17 | ≥ 8.0.x, ≤ 8.0.3
2 vendors · 2 products