6.5

CVE-2021-21440: otrs ag otrs

CVSS: 6.5v3.1MediumModified
AliasesUBUNTU-CVE-2021-21440DEBIAN-CVE-2021-21440
Published 26-07-2021Last modified 16-09-2024
Open JSON

Vulnerability summary

CVE-2021-21440 is a medium (CVSS 6.5) vulnerability in otrs ag otrs. EPSS estimates a 0.79% chance of exploitation in the next 30 days, higher than 55.3% of scored vulnerabilities.

Overall risk
26/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.5/10
010
Medium · v3.1 (NVD)
EPSS score
0.79%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Advisory lineage

Upstream 0 · Downstream 1
DLA-3551-1

Timeline

  1. 26-07-2021
    PublishedVulnerability first disclosed.
  2. 16-09-2024
    Last modifiedVulnerability information updated.

Description

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

CVSS metrics

5 scores · 4 sources · 2 versions

EPSS trend

Probability

0.79%

Chance of exploitation in the next 30 days

Percentile

55%

Versus all other CVEs

30-day change

0.00 pp

From 0.79% on 18-09-2026

18-09-202618-10-2026
EPSS score
0.79%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Debian1 product
  • otrs2< 6.0.32-6
Otrs1 product
  • otrs≥ 6.0.0, ≤ 6.0.1 | ≥ 7.0.0, ≤ 7.0.27 | ≥ 8.0.0, ≤ 8.0.14
Ubuntu1 product
  • otrs2All versions (No fix recorded)

4 vendors · 5 products

References

5 links