6.5

CVE-2021-36092: otrs ag otrs Cross-site Scripting

CVSS: 6.5v3.1MediumModified
AliasesUBUNTU-CVE-2021-36092
Published 26-07-2021Last modified 17-09-2024

Vulnerability summary

CVE-2021-36092 is a medium (CVSS 6.5) Cross-site Scripting vulnerability in otrs ag otrs. EPSS estimates a 0.72% chance of exploitation in the next 30 days, higher than 52.8% of scored vulnerabilities.

Overall risk
26/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.5/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.72%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 26-07-2021
    PublishedVulnerability first disclosed.
  2. 17-09-2024
    Last modifiedVulnerability information updated.

Description

It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

CVSS metrics

4 scores · 3 sources · 2 versions

EPSS trend

Probability

0.72%

Chance of exploitation in the next 30 days

Percentile

53%

Versus all other CVEs

30-day change

0.00 pp

From 0.72% on 18-09-2026

18-09-202618-10-2026
EPSS score
0.72%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Otrs1 product
  • otrs≥ 6.0.0, ≤ 6.0.32 | ≥ 7.0.0, < 7.0.28 | ≥ 8.0.0, < 8.0.15
Ubuntu1 product
  • otrs2All versions (No fix recorded)

3 vendors · 4 products

References

3 links