CVE-2021-36092: otrs ag otrs Cross-site Scripting
CVSS: 6.5v3.1MediumModified
AliasesUBUNTU-CVE-2021-36092
Published 26-07-2021Last modified 17-09-2024
Vulnerability summary
CVE-2021-36092 is a medium (CVSS 6.5) Cross-site Scripting vulnerability in otrs ag otrs. EPSS estimates a 0.72% chance of exploitation in the next 30 days, higher than 52.8% of scored vulnerabilities.
CVSS score
6.5/10
010
Medium · v3.1 (CVE.org)EPSS score
0.72%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 26-07-2021PublishedVulnerability first disclosed.
- 17-09-2024Last modifiedVulnerability information updated.
Description
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 6.5Preferred score · CVE.org (CNA)
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:NSources3 sources · 6.1–6.5
- OSV · UbuntuEcosystem advisory · calculated6.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:NDiffers
- NVDNIST6.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:NDiffers
Medium 4.3Preferred score · NVD (NIST)
AV:N/AC:M/Au:N/C:N/I:P/A:NSourcesSingle source
EPSS trend
Probability
0.72%
Chance of exploitation in the next 30 days
Percentile
53%
Versus all other CVEs
30-day change
0.00 pp
From 0.72% on 18-09-2026
18-09-202618-10-2026
EPSS score0.72%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.x, ≤ 7.0.27 | ≥ 8.0.x, ≤ 8.0.14
- ((otrs)) community edition≥ 6.0.1, < 6.0.x*
Otrs1 product
- otrs≥ 6.0.0, ≤ 6.0.32 | ≥ 7.0.0, < 7.0.28 | ≥ 8.0.0, < 8.0.15
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products