CVE-2021-36093: otrs ag otrs Incorrect Regular Expression
CVSS: 5.3v3.1MediumModified
AliasesUBUNTU-CVE-2021-36093
Published 06-09-2021Last modified 16-09-2024
Vulnerability summary
CVE-2021-36093 is a medium (CVSS 5.3) Incorrect Regular Expression vulnerability in otrs ag otrs. EPSS estimates a 1.11% chance of exploitation in the next 30 days, higher than 65.3% of scored vulnerabilities.
CVSS score
5.3/10
010
Medium · v3.1 (CVE.org)EPSS score
1.11%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 06-09-2021PublishedVulnerability first disclosed.
- 16-09-2024Last modifiedVulnerability information updated.
Description
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 5.3Preferred score · CVE.org (CNA)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:LSourcesAll 3 agree
- OSV · UbuntuEcosystem advisory · calculated5.3MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
- NVDNIST5.3MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Medium 5.0Preferred score · NVD (NIST)
AV:N/AC:L/Au:N/C:N/I:N/A:PSourcesSingle source
EPSS trend
Probability
1.11%
Chance of exploitation in the next 30 days
Percentile
65%
Versus all other CVEs
30-day change
0.00 pp
From 1.11% on 19-09-2026
19-09-202619-10-2026
EPSS score1.11%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.x, ≤ 7.0.28 | ≥ 8.0.x, ≤ 8.0.15
- ((otrs)) community edition≥ 6.0.1, < 6.0.x*
Otrs1 product
- otrs≥ 6.0.1 (No fix recorded) | ≥ 7.0.0, < 7.0.29 | ≥ 8.0.0, < 8.0.16
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products