CVE-2021-36095: otrs ag otrs
CVSS: 5.3v3.1MediumModified
AliasesUBUNTU-CVE-2021-36095
Published 06-09-2021Last modified 16-09-2024
Vulnerability summary
CVE-2021-36095 is a medium (CVSS 5.3) vulnerability in otrs ag otrs. EPSS estimates a 0.94% chance of exploitation in the next 30 days, higher than 60.3% of scored vulnerabilities.
CVSS score
5.3/10
010
Medium · v3.1 (CVE.org)EPSS score
0.94%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 06-09-2021PublishedVulnerability first disclosed.
- 16-09-2024Last modifiedVulnerability information updated.
Description
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVSS metrics
4 scores · 3 sources · 2 versionsMedium 5.3Preferred score · CVE.org (CNA)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:NSourcesAll 3 agree
- OSV · UbuntuEcosystem advisory · calculated5.3MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
- NVDNIST5.3MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Medium 5.0Preferred score · NVD (NIST)
AV:N/AC:L/Au:N/C:P/I:N/A:NSourcesSingle source
EPSS trend
Probability
0.94%
Chance of exploitation in the next 30 days
Percentile
60%
Versus all other CVEs
30-day change
0.00 pp
From 0.94% on 19-09-2026
19-09-202619-10-2026
EPSS score0.94%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root cause- CWE-200Exposure of Sensitive Information to an Unauthorized ActorThe product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.
- CWE-640Weak Password Recovery Mechanism for Forgotten PasswordThe product contains a mechanism for users to recover or change their passwords without knowing the original password, but the mechanism is weak.
Affected systems
Otrs ag2 products
- otrs≥ 7.0.x, ≤ 7.0.28
- ((otrs)) community edition≥ 6.0.1, < unspecified
Otrs1 product
- otrs≥ 6.0.1 (No fix recorded) | ≥ 7.0.0, < 7.0.29
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products