CVE-2022-39052: otrs ag otrs Infinite Loop
CVSS: 7.5v3.1HighModified
AliasesUBUNTU-CVE-2022-39052
Published 17-10-2022Last modified 10-05-2025
Vulnerability summary
CVE-2022-39052 is a high (CVSS 7.5) Infinite Loop vulnerability in otrs ag otrs. EPSS estimates a 0.73% chance of exploitation in the next 30 days, higher than 53.7% of scored vulnerabilities.
CVSS score
7.5/10
010
High · v3.1 (CVE.org)EPSS score
0.73%
0%100%
Low · +0.13 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Timeline
- 17-10-2022PublishedVulnerability first disclosed.
- 10-05-2025Last modifiedVulnerability information updated.
Description
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
CVSS metrics
3 scores · 3 sources · 1 versionHigh 7.5Preferred score · CVE.org (CNA)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:HSources3 sources · 6.5–7.5
- OSV · UbuntuEcosystem advisory · calculated6.5MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:HDiffers
- NVDNIST6.5MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:HDiffers
EPSS trend
Probability
0.73%
Chance of exploitation in the next 30 days
Percentile
54%
Versus all other CVEs
30-day change
+0.13 pp
From 0.60% on 21-09-2026
21-09-202621-10-2026
EPSS score0.73%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.x, ≤ 7.0.39 | ≥ 8.0.x, ≤ 8.0.26
- ((otrs)) community edition≥ 6.0.1, < 6.0.x*
Otrs1 product
- otrs≥ 6.0.0, ≤ 6.0.32 | ≥ 7.0.0, < 7.0.39 | ≥ 8.0.0, < 8.0.26
Ubuntu1 product
- znunyAll versions (No fix recorded)
3 vendors · 4 products
References
3 links- otrs.com/release-notes/otrs-security-advisory-2022-13/Vendor Advisory