CVE-2023-1248: Possible XSS in Ticket Actions
Vulnerability summary
CVE-2023-1248 is a medium (CVSS 6.1) Cross-site Scripting vulnerability in otrs ag otrs. EPSS estimates a 0.43% chance of exploitation in the next 30 days, higher than 36.3% of scored vulnerabilities.
Timeline
- 20-03-2023PublishedVulnerability first disclosed.
- 26-02-2025Last modifiedVulnerability information updated.
Description
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVSS metrics
3 scores · 3 sources · 1 version- OSV · UbuntuEcosystem advisory · calculated6.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
- NVDNIST6.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS trend
Probability
0.43%
Chance of exploitation in the next 30 days
Percentile
36%
Versus all other CVEs
30-day change
No change 0.00 pp
From 0.43% on 22-09-2026
Known exploited
Compare KEV catalogsNot in the CISA KEV catalog.
Not in the ENISA CNW catalog.
Not in the CIRCL catalog.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.x, < 7.0.42
- ((otrs)) community edition≥ 6.0.1, ≤ 6.0.34
Otrs1 product
- otrs≥ 6.0.1, ≤ 6.0.34 | ≥ 7.0.0, < 7.0.42
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products