CVE-2023-1250: Code execution through ACL creation
Vulnerability summary
CVE-2023-1250 is a high (CVSS 7.8) Improper Input Validation vulnerability in otrs ag otrs. EPSS estimates a 0.29% chance of exploitation in the next 30 days, higher than 20.9% of scored vulnerabilities.
Timeline
- 20-03-2023PublishedVulnerability first disclosed.
- 26-02-2025Last modifiedVulnerability information updated.
Description
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVSS metrics
3 scores · 3 sources · 1 version- CVE.orgCNA7.4HighCVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:NDiffers
- OSV · UbuntuEcosystem advisory · calculated7.8HighCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS trend
Probability
0.29%
Chance of exploitation in the next 30 days
Percentile
21%
Versus all other CVEs
30-day change
No change 0.00 pp
From 0.29% on 22-09-2026
Known exploited
Compare KEV catalogsNot in the CISA KEV catalog.
Not in the ENISA CNW catalog.
Not in the CIRCL catalog.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root cause- CWE-20Improper Input ValidationThe product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.
- CWE-94Improper Control of Generation of Code ('Code Injection')The product constructs all or part of a code segment using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the syntax or behavior of the intended code segment.
Affected systems
Otrs ag2 products
- otrs≥ 7.0.x, < 7.0.42 | ≥ 8.0.x, < 8.0.31
- ((otrs)) community edition≥ 6.0.1, ≤ 6.0.34
Otrs1 product
- otrs≥ 6.0.1, ≤ 6.0.34 | ≥ 7.0.0, < 7.0.42 | ≥ 8.0.0, < 8.0.31
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 4 products