5.3

CVE-2023-38059: External pictures can be loaded even if not allowed by configuration

Modified
AliasesUBUNTU-CVE-2023-38059
Published 16-10-2023Last modified 16-09-2024

Vulnerability summary

CVE-2023-38059 is a medium (CVSS 5.3) vulnerability in otrs ag otrs. EPSS estimates a 0.55% chance of exploitation in the next 30 days, higher than 45.1% of scored vulnerabilities.

Overall risk
21/100
0100
Low · default modelHow is this calculated?
CVSS score
5.3/10
010
Medium · v3.1 (CVE.org)
EPSS score
0.55%
0%100%
Low · +0.09 pp in 30 days
KEVNot listedNot listed by any tracked catalog.
RansomwareNot flaggedNo ransomware use recorded.
Public exploits0No public exploits recorded

Timeline

  1. 16-10-2023
    PublishedVulnerability first disclosed.
  2. 16-09-2024
    Last modifiedVulnerability information updated.

Description

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.55%

Chance of exploitation in the next 30 days

Percentile

45%

Versus all other CVEs

30-day change

Increase +0.09 pp

From 0.46% on 22-09-2026

22-09-202622-10-2026

Known exploited

Compare KEV catalogs
CISA KEV

Not in the CISA KEV catalog.

ENISA CNW

Not in the ENISA CNW catalog.

CIRCL

Not in the CIRCL catalog.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Ubuntu2 products
  • otrs2All versions (No fix recorded)
  • znunyAll versions (No fix recorded)
Otrs1 product
  • otrs≥ 6.0.0, ≤ 6.0.34 | ≥ 7.0.0, < 7.0.47 | ≥ 8.0.0, < 8.0.37

3 vendors · 5 products

References

3 links