7.5

CVE-2024-23791: otrs ag otrs

CVSS: 7.5v3.1HighModified
AliasesUBUNTU-CVE-2024-23791
Published 29-01-2024Last modified 29-05-2025
Open JSON

Vulnerability summary

CVE-2024-23791 is a high (CVSS 7.5) vulnerability in otrs ag otrs. EPSS estimates a 0.52% chance of exploitation in the next 30 days, higher than 42.9% of scored vulnerabilities.

Overall risk
30/100
0100
Medium · default modelHow is this calculated?
CVSS score
7.5/10
010
High · v3.1 (NVD)
EPSS score
0.52%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 29-01-2024
    PublishedVulnerability first disclosed.
  2. 29-05-2025
    Last modifiedVulnerability information updated.

Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.52%

Chance of exploitation in the next 30 days

Percentile

43%

Versus all other CVEs

30-day change

0.00 pp

From 0.52% on 21-09-2026

21-09-202621-10-2026
EPSS score
0.52%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Ubuntu2 products
  • otrs2All versions (No fix recorded)
  • znunyAll versions (No fix recorded)
Otrs1 product
  • otrs≥ 7.0.0, < 7.0.49 | ≥ 8.0.0, < 2024.1.1
Otrs ag1 product
  • otrs≥ 7.0.x, ≤ 7.0.48 | ≥ 8.0.x, ≤ 8.0.37 | ≥ 2023.x, ≤ 2023.1.1

3 vendors · 4 products

References

3 links