6.5

CVE-2024-23792: otrs ag otrs Improper Authentication

CVSS: 6.5v3.1MediumModified
AliasesUBUNTU-CVE-2024-23792
Published 29-01-2024Last modified 12-11-2024
Open JSON

Vulnerability summary

CVE-2024-23792 is a medium (CVSS 6.5) Improper Authentication vulnerability in otrs ag otrs. EPSS estimates a 0.34% chance of exploitation in the next 30 days, higher than 26.8% of scored vulnerabilities.

Overall risk
26/100
0100
Medium · default modelHow is this calculated?
CVSS score
6.5/10
010
Medium · v3.1 (NVD)
EPSS score
0.34%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 29-01-2024
    PublishedVulnerability first disclosed.
  2. 12-11-2024
    Last modifiedVulnerability information updated.

Description

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.34%

Chance of exploitation in the next 30 days

Percentile

27%

Versus all other CVEs

30-day change

0.00 pp

From 0.34% on 22-09-2026

22-09-202622-10-2026
EPSS score
0.34%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Ubuntu2 products
  • otrs2All versions (No fix recorded)
  • znunyAll versions (No fix recorded)
Otrs1 product
  • otrs≥ 7.0.0, < 7.0.49 | ≥ 8.0.0, < 2024.1.1
Otrs ag1 product
  • otrs≥ 7.0.x, ≤ 7.0.48 | ≥ 8.0.x, ≤ 8.0.37 | ≥ 2023.x, ≤ 2023.1.1

3 vendors · 4 products

References

3 links