OTRS AG OTRS vulnerabilities, page 2
75 vulnerabilities
Known vulnerabilities in OTRS AG OTRS, newest first, with CVSS severity, EPSS, KEV listings, ransomware use and the affected versions.
CVE-2020-1766debianotrs2+5
EPSS score1.23%
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.CVE-2020-1777otrs agotrs+1EPSS score0.84%
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.CVE-2020-1765debianotrs2+7EPSS score1.45%
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.CVE-2020-1767debianotrs2+5EPSS score1.20%
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.CVE-2020-1770debianotrs2+7EPSS score1.26%
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.CVE-2020-1768ubuntuotrs2+2EPSS score0.75%
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.CVE-2020-1773debianotrs2+4EPSS score1.46%
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.CVE-2020-1772debianotrs2+7EPSS score1.60%
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.CVE-2020-1774debianotrs2+5EPSS score0.85%
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.CVE-2020-1776debianotrs2+4EPSS score0.92%
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.CVE-2020-1775otrs agotrs+1EPSS score0.83%
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.CVE-2020-1778ubuntuotrs2+2EPSS score0.65%
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.CVE-2020-1769debianotrs2+6EPSS score1.22%
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.CVE-2022-1004otrs agotrs+1EPSS score0.63%
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.CVE-2022-0473otrs agotrs+1EPSS score0.51%
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.CVE-2022-0475otrs agotrs+1EPSS score0.45%
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.CVE-2022-4427debianznuny+3EPSS score0.76%
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice
This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.CVE-2022-39050ubuntuznuny+3EPSS score0.54%
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldapCVE-2022-39049ubuntuznuny+3EPSS score0.64%
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.CVE-2022-39052ubuntuznuny+3EPSS score0.73%
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system