CVE-2017-14635: otrs Improper Input Validation
CVSS: 8.8v3.0HighModified
AliasesUBUNTU-CVE-2017-14635DEBIAN-CVE-2017-14635DSA-4021-1
Published 21-09-2017Last modified 05-08-2024
Vulnerability summary
CVE-2017-14635 is a high (CVSS 8.8) Improper Input Validation vulnerability in otrs. EPSS estimates a 1.92% chance of exploitation in the next 30 days, higher than 79.6% of scored vulnerabilities.
CVSS score
8.8/10
010
High · v3.0 (NVD)EPSS score
1.92%
0%100%
Low · 0.00 pp in 30 daysKEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded
Advisory lineage
Upstream 0 · Downstream 1Timeline
- 21-09-2017PublishedVulnerability first disclosed.
- 05-08-2024Last modifiedVulnerability information updated.
Description
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
CVSS metrics
4 scores · 3 sources · 2 versionsHigh 8.8Preferred score · NVD (NIST)
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HSourcesAll 3 agree
- OSV · UbuntuEcosystem advisory · calculated8.8HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- OSV · DebianEcosystem advisory · calculated8.8HighCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Medium 6.5Preferred score · NVD (NIST)
AV:N/AC:L/Au:S/C:P/I:P/A:PSourcesSingle source
EPSS trend
Probability
1.92%
Chance of exploitation in the next 30 days
Percentile
80%
Versus all other CVEs
30-day change
0.00 pp
From 1.92% on 19-09-2026
19-09-202619-10-2026
EPSS score1.92%
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Debian1 product
- otrs2< 5.0.23-1 | < 3.3.18-1+deb8u1 | < 5.0.16-1+deb9u2
Otrs1 product
- otrs3.3.0 | 3.3.0:beta1 | 3.3.0:beta2 | 3.3.0:beta3 | 3.3.0:beta4 | 3.3.0:beta5 | 3.3.0:rc1 | 3.3.1 | 3.3.2 | 3.3.3 | 3.3.4 | 3.3.5 | 3.3.6 | 3.3.7 | 3.3.8 | 3.3.9 | 3.3.10 | 3.3.11 | 3.3.12 | 3.3.13 | 3.3.14 | 3.3.15 | 3.3.16 | 3.3.17 | 4.0.0:beta1 | 4.0.0:beta2 | 4.0.0:beta3 | 4.0.0:beta4 | 4.0.0:beta5 | 4.0.0:rc1 | 4.0.1 | 4.0.2 | 4.0.3 | 4.0.4 | 4.0.5 | 4.0.6 | 4.0.7 | 4.0.8 | 4.0.9 | 4.0.10 | 4.0.11 | 4.0.12 | 4.0.13 | 4.0.14 | 4.0.15 | 4.0.16 | 4.0.17 | 4.0.18 | 4.0.19 | 4.0.20 | 4.0.21 | 4.0.22 | 4.0.23 | 4.0.24 | 5.0.0:beta1 | 5.0.0:beta2 | 5.0.0:beta3 | 5.0.0:beta4 | 5.0.0:beta5 | 5.0.0:rc1 | 5.0.1 | 5.0.2 | 5.0.3 | 5.0.4 | 5.0.5 | 5.0.6 | 5.0.7 | 5.0.8 | 5.0.9 | 5.0.10 | 5.0.11 | 5.0.12 | 5.0.13 | 5.0.14 | 5.0.15 | 5.0.16 | 5.0.17 | 5.0.18 | 5.0.19 | 5.0.20 | 5.0.21 | 5.0.22
Ubuntu1 product
- otrs2All versions (No fix recorded)
3 vendors · 3 products
References
5 links- www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/X Refsource CONFIRMVendor AdvisoryREPORT