7.2

CVE-2023-38056: otrs ag otrs OS Command Injection

CVSS: 7.2v3.1HighModified
AliasesUBUNTU-CVE-2023-38056
Published 24-07-2023Last modified 23-10-2024
Open JSON

Vulnerability summary

CVE-2023-38056 is a high (CVSS 7.2) OS Command Injection vulnerability in otrs ag otrs. EPSS estimates a 0.87% chance of exploitation in the next 30 days, higher than 58.4% of scored vulnerabilities.

Overall risk
29/100
0100
Medium · default modelHow is this calculated?
CVSS score
7.2/10
010
High · v3.1 (CVE.org)
EPSS score
0.87%
0%100%
Low · 0.00 pp in 30 days
KEVNot listedIn no KEV catalog
RansomwareNone recordedNo known use recorded
Public exploits0No public exploits recorded

Timeline

  1. 24-07-2023
    PublishedVulnerability first disclosed.
  2. 23-10-2024
    Last modifiedVulnerability information updated.

Description

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CVSS metrics

3 scores · 3 sources · 1 version

EPSS trend

Probability

0.87%

Chance of exploitation in the next 30 days

Percentile

58%

Versus all other CVEs

30-day change

0.00 pp

From 0.87% on 22-09-2026

22-09-202622-10-2026
EPSS score
0.87%

Known exploited

Compare KEV catalogs

Not in any of the 3 tracked catalogs.

Public exploits

0 found

No public exploits indexed.

Weaknesses

CWE · root cause

Affected systems

Otrs ag2 products
Ubuntu2 products
  • otrs2All versions (No fix recorded)
  • znunyAll versions (No fix recorded)
Otrs1 product
  • otrs≥ 6.0.1, ≤ 6.0.34 | ≥ 7.0.0, < 7.0.45 | ≥ 8.0.0, < 8.0.35

3 vendors · 5 products

References

3 links