CVE-2024-43444: otrs ag otrs
Vulnerability summary
CVE-2024-43444 is a high (CVSS 8.2) vulnerability in otrs ag otrs. EPSS estimates a 0.38% chance of exploitation in the next 30 days, higher than 30.4% of scored vulnerabilities.
Timeline
- 26-08-2024PublishedVulnerability first disclosed.
- 29-08-2024Last modifiedVulnerability information updated.
Description
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS metrics
3 scores · 3 sources · 1 version- OSV · UbuntuEcosystem advisory · calculated8.2HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
- NVDNIST8.2HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
EPSS trend
Probability
0.38%
Chance of exploitation in the next 30 days
Percentile
30%
Versus all other CVEs
30-day change
0.00 pp
From 0.38% on 22-09-2026
Known exploited
Compare KEV catalogsNot in any of the 3 tracked catalogs.
Public exploits
0 foundNo public exploits indexed.
Weaknesses
CWE · root causeAffected systems
Otrs ag2 products
- otrs≥ 7.0.x, ≤ 7.0.50 | ≥ 8.0.0, < 8.1.0 | ≥ 2023.0, < 2024.0 | ≥ 2024.x, ≤ 2024.5.x
- ((otrs)) community edition≥ 6.0.0, < 6.1.0
Ubuntu1 product
- znunyAll versions (No fix recorded)
2 vendors · 3 products